FAQs about the Universal Healing Tao® System

FAQs about the Online Video Courses

FAQs about the Online Shop

  • => Discount for UHT Instructors

    Mantak-Chia-Media offers for UHT Instructors special discounts, please contact us shop@mantak-chia-media.com  

  • => How can I buy an eBook from mantak-chia-media?

    In our online store at https://www.mantak-chia-media.com/shop/ you will find all available titles (eBooks and print editions). If you would like to purchase a title as an eBook, simply add it to your shopping cart via the order button and then follow the ordering process. After a successful order, you will receive an email with a download link where you can download the purchased eBook. The download link is active for 10 days. If you have any problems with the download, please contact us.

  • => Reading eBooks in the ePub Format. Which Software do I need?

    ePub is a file format developed for eBook readers. The advantage is that the display of the content adapts to the device used. The ePub format is therefore particularly suitable for small devices such as smartphones or e-readers. The ePub format also offers the possibility (depending on the end device) to adapt the font and font size to individual needs.

    Of course, you can also read a book in ePub format on a device with a large screen, such as a computer or laptop. For this you need special free software, such as Adobe Digital Edition or Calibre.

  • => Do I need to be online to read eBooks

    No. After downloading, you can access the eBook offline. 

  • => Am I allowed to lend or sell my eBook?

    No. The usage rights are non-transferable and allow you only personal use. 

  • => Can I save and read my eBook on multiple devices at the same time?

    Yes, you may transfer the purchased eBook to all your own devices and use it there. However, please note that you are not allowed to share the eBook with third parties.

  • => What is the difference between an eBook and an eBooklet?

    eBooks are comprehensive titles that we usually offer in ePub format. ebooklet are exercise booklets that can be used as course supplementary materials that guide you step by step through the practical exercises with vivid images. eBooklets are usually offered for purchase in PDF format.

  • => I accidentally deleted my eBook. Can I download it again?

    You can request a replacement download link from us for up to 6 months from the date of purchase. Please contact our customer service.
     

  • => What are the shipping costs for book orders (print editions)?

    A delivery of physical products takes place exclusively by shipping via DHL or Deutsche Post. A self-collection of the goods is not possible. 

    The exact delivery costs for your destination country (unless expressly listed below) will be displayed during the ordering process (before completing a binding purchase).

    Shipping costs within Germany are free of charge (shipping by DHL or Deutsche Post). 

    - The expected shipping time is 1 to 3 business days.

    The shipping costs to other countries outside the Federal Republic of Germany are generally not included in the purchase price and are as follows.

    Regular shipping costs to Austria, Luxembourg, Liechtenstein:

    - The estimated shipping time is 3 to 9 business days.

    - The shipping costs are, regardless of the order value, 3.50 euros.

    Regular shipping costs to Switzerland:

    - The estimated shipping time is 3 to 9 business days.

    - The shipping costs are, regardless of the order value, 6.00 euros.

    Deliveries to selected other EU countries:

    - The estimated delivery time is 7 to 21 business days.

    - The amount of shipping costs is, regardless of the order value, 8.00 euros.

    Deliveries to selected other states in Europe (non-EU) and non-European countries:

    - The estimated delivery time is 7 to 21 business days.

    - Shipping costs are 17,00 Euro, regardless of the order value.

    If it is not possible to order to your home country via the online shopping cart system, please contact us using our contact form.

    Import taxes and customs duties

    If you order from abroad, import taxes and customs duties may apply. (Applies to non-EU countries.)

    You may be required to pay import taxes and duties once your order arrives in the country of delivery. mantak-chia-media GmbH is not liable for import taxes or customs duties charged by the national import authority of a country. These fees go to the import authority of a country and are not charged by mantak-chia-media GmbH. Import taxes and duties vary from country to country and depend on the value of an order. If necessary, please contact mantak-chia-media GmbH for information on any applicable import taxes and customs duties before placing an order.

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